Mark Your Calendar:

• November 11th, Tuesday - Guest speaker Sondra Rademacher from the Department of Employment and Economic Development (DEED).

• December 9th, Tuesday - Guest speaker Geri Kottschade from Jerry's Body Shop Inc.

• January 13th, Tuesday - Guest speaker Thomas DePetra from Winland Electronics.

Quality Recognition & Awards Banquet

The Quality Recognition and Awards Banquet was on Thursday October 16th 2008.  It was a huge success and companies and individuals came to receive plaques and awards. Quality is not dead in River City and the Quality Council was created to recognize and honor that fact.

View the images from the event  - Images by Joseph Orchard Photography.

Free Press Display Ad - Award Winners Ad Published Monday, October 13, 2008

KEYC/FOX Mankato News Coverage of the Banquet

Above and Beyond Winners

The Quality Council gives a big congratulations to a few Above and Beyond Award winners that were awarded on Sept 30th 2008. Their dedication to customer service has not gone unnoticed and we congratulate them on a job well done.

Lloyd Miller - Prudential Action Realty

Dean Bergene - Tractor Supply Company

Joseph Orchard - Minnesota State Mankato

Quality Council's Corporate Annual Meeting Held Sept. 16th

With the lunch tab picked up by the Quality Council, MACQ Corporate and Individual Members were given the "once over" by Council President Matt Chmielewski at the September 16, 2008, Annual Corporate Meeting. Of MACQ's 23 member Board, seven director seats were up for grabs and in a tough election all 7 incumbents were re-elected to three year terms. Board officers for 2008-09 include: Chmielewski, President; Amy Ites, Vice President; Kristi Powers, Secretary; Gloria Zachow, Treasurer; and David Cowan, Historian.

Presenters from Lifeworks like Frederick Urch (pictured above), Vice President of Sales and Marketing, provided those at lunch with an overview of Lifeworks Services, Inc., and how serving people with disabilities translates into viable jobs, satisfied client businesses, and quality products and services. It's all about work and how it triggers a sense of accomplishment for the disabled worker, expands that worker's social contacts, and enhances their quality of life. 290 businesses rely on Lifeworks and its dependable workers earned over $4 million in wages last year. The nonprofit corporation Lifeworks has several program locations across Minnesota including one here in Mankato. Lifeworks Services, Inc. Website

Round Table - Meets Monthly

The Quality Council invites area businesses and organizations to make brief presentations each month right after MACQ's regular Board meeting. This Round Table is open to the public and those present must pay for their own meal. This Lunch Bunch convenes at the Holiday Inn immediately following the regular monthly Board meeting which starts at 11:30 A.M. Depending on how windy the Board is, the secret presenter may start talking at 12 noon or 12:15 PM.

Have you experienced an example of great customer service?
Let us recognize that work with a "Above and Beyond Award". Click here to complete this short award request.

© Mankato Area Council for Quality